Privacy Policy

This Privacy Policy explains how 7abet ("7abet", "we", "us", or "our") collects, uses, stores, shares, and protects your personal information when you use our online casino and related services in the United Kingdom. By creating an account, placing bets, or using any service offered under the 7abet brand, you agree to this Privacy Policy.

If you do not agree with any part of this Privacy Policy, you should stop using our services and close your account.

Contact Details

If you have questions about this Privacy Policy, your data, or your rights, you can contact us at:

Email: [email protected]

We will do our best to reply within a reasonable time and in clear, plain English.

About 7abet and Our Role

7abet is an online casino and betting brand presented on the comparison and review website 7a-bet-casino.uk. Our services include online casino games, live casino, sportsbook, and live betting. 7abet is aimed at adult players aged 18 and over.

Our services may be operated or supported by partners, platform providers, payment processors, game studios, and other third parties. These partners may act as independent controllers or processors of your data, depending on the circumstances and on their own legal obligations.

Scope of This Privacy Policy

This Privacy Policy applies to all personal data we collect when you:

• Visit our website or access our platform from a computer, mobile device, or any other device
• Create an account or update your account details
• Deposit, withdraw, or place bets
• Use casino, live casino, sportsbook, or live betting products
• Talk to our support team or VIP support
• Open marketing emails or click on our promotions
• Join our VIP Club or loyalty offers

This Privacy Policy does not cover websites, apps, or services of other providers that we link to. Those are covered by their own privacy policies.

Types of Data We Collect

1. Account and Identification Data

We collect data that is needed to open and run your account and to meet legal and security duties, including:

• Full name
• Date of birth (to confirm you are 18+)
• Residential address
• Country of residence
• Email address
• Mobile phone number, if provided
• Username and password
• Language and currency settings

2. Verification (KYC) and Compliance Data

To comply with age checks, anti-money laundering (AML) laws, licence conditions, and responsible gambling duties, we may ask for and process:

• Copy of passport, driving licence, ID card, or other official document
• Proof of address, such as a utility bill or bank statement
• Proof of payment method ownership, such as a redacted card statement or e-wallet screenshot
• Source of funds or source of wealth information when required by law or licence rules
• Additional documents where needed to confirm your identity or payments

3. Payment and Transaction Data

We collect payment information needed for deposits, withdrawals, and fraud checks, including:

• Chosen payment method (for example Visa, Mastercard, bank transfer, e-wallet, crypto)
• Partial card details or tokens (we do not store full card numbers where not necessary)
• Transaction history (deposits, withdrawals, refunds, chargebacks)
• Amounts, currency, time, and status of each transaction
• Crypto wallet address when you use digital currencies

4. Gaming and Betting Data

To run our games fairly, conduct checks, and provide responsible gambling tools, we keep records of:

• Game sessions and bets placed (casino, live casino, sports, live betting, esports)
• Game results, wins, losses, bonuses used
• Jackpot wins and tournament performance
• Devices and IP addresses used to access games
• Self-exclusion, time-out, session limits, or other safer gambling settings

5. Technical and Usage Data

When you visit our site or use our services, we collect technical data using cookies, logs, and similar tools. This may include:

• IP address
• Device type, operating system, and browser type
• Screen resolution and device language
• Pages viewed, links clicked, time spent on pages
• Login times, session length, and access logs
• Traffic source (for example, affiliate link, search engine, advertisement)

6. Communication and Support Data

When you contact us, we keep records of those interactions. This may include:

• Emails sent to and from our support team
• Live chat conversations, including VIP chat
• Support tickets, complaints, and their resolution
• Call logs or recordings where support calls are recorded

7. Marketing and Preference Data

If you opt in to receive marketing, or if we are allowed by law to send marketing, we may store:

• Your marketing preferences (email, SMS, push, phone, off)
• Records of consent and the date of consent or withdrawal
• Data about which campaigns you opened, clicked, or used
• Bonus choice, game interests, and preferred products

Legal Basis for Processing

We process your personal data only when we have a clear legal basis. Depending on the activity, this will usually be one of the following:

• Contract: To create and run your account, take deposits and withdrawals, settle bets, pay winnings, and provide our casino and betting services.
• Legal obligation: To carry out identity checks, age checks, AML and fraud controls, keep proper records, and meet licence and tax duties.
• Legitimate interests: To protect our services, prevent abuse, improve our products, handle support queries, and carry out limited marketing where allowed by law.
• Consent: To send direct marketing by email, SMS, or other channels where consent is needed, and to place non-essential cookies.

How We Use Your Data

1. To Open and Manage Your Account

We use your personal and contact details to:

• Create and validate your player account
• Confirm you are at least 18 years old
• Secure your account with credentials and security settings
• Update your profile when you request changes
• Send important notices about your account, terms, and policies

2. To Provide Casino and Betting Services

We process your data to:

• Allow you to log in and access games
• Offer casino, live casino, sports, and live betting markets
• Run game sessions, confirm stakes, and settle bets
• Apply bonuses, free spins, cashback, and rakeback where available
• Display your balance, bet history, and results

3. To Process Payments

We use your payment data to:

• Accept deposits using approved payment methods
• Pay out withdrawals to your chosen method
• Detect and manage payment disputes, chargebacks, and refunds
• Complete AML and affordability checks where needed

4. To Meet Legal and Regulatory Duties

We process data to follow laws and licence duties, which may include:

• Age and identity checks (KYC)
• Anti-money laundering and counter-terrorist financing checks
• Fraud monitoring and reporting
• Keeping records for tax and audit purposes
• Providing data to regulators or law enforcement when required by law

5. To Promote Safer Gambling

Responsible gambling is an important part of our service. We may use your data to:

• Analyse your play to look for signs of risky behaviour
• Offer self-exclusion, cooling-off, and other limits
• Contact you if we see worrying patterns in your play
• Block or limit your account in line with safer gambling policies

6. To Provide Support and Handle Complaints

We use your data to:

• Reply to your questions via email or live chat
• Investigate and resolve complaints
• Monitor service quality and improve our support performance

7. For Security and Fraud Prevention

We process technical and behavioural data to:

• Protect your account from unauthorised access
• Detect unusual login or payment behaviour
• Prevent bonus abuse, match-fixing, collusion, and other misuse
• Secure our systems against attacks or technical issues

8. For Marketing, Offers, and Personalisation

Where allowed by law and your preferences, we may:

• Send you news about promotions, bonuses, tournaments, and campaigns
• Recommend games, sports, or promotions that may be relevant to your interests
• Measure the success of our emails and advertising
• Stop marketing to you if you withdraw consent or opt out

Cookies and Similar Technologies

We use cookies and related tools to run the site, measure performance, and remember your preferences.

Types of Cookies We Use

• Strictly necessary cookies: Needed for login, account security, and core features. These cannot be turned off through our cookie banner, as the service will not work without them.
• Performance and analytics cookies: Help us understand how visitors use the site so we can improve navigation, game loading, and general performance.
• Functionality cookies: Remember choices such as language, currency, and layout so you do not have to set them each time.
• Marketing cookies: Help show more relevant adverts and measure the effect of campaigns.

Where required by UK law, we will ask for your consent before placing non-essential cookies. You can change your cookie settings in your browser or through our cookie tools, but some functions may not work properly if you block certain cookies.

Who We Share Your Data With

We share personal data with selected partners where it is needed for our services, legal duties, or security. We do not sell your data to third parties for their own independent marketing.

Categories of Recipients

• Payment providers and banks: To process deposits, withdrawals, and fraud checks (for example card processors, e-wallets, crypto gateways, and banks).
• Game providers and platform partners: To give you access to casino, live casino, and sports products provided by third-party studios and platforms.
• Verification and AML partners: To confirm identity, age, address, and source of funds using trusted data sources.
• IT and hosting providers: To host our website, databases, and support tools in secure data centres.
• Analytics and marketing partners: To measure site use, run campaigns, and manage email or SMS communications.
• Regulators, authorities, and law enforcement: Where we are legally required to share information or where we need to protect our rights or another person’s safety.
• Professional advisers: Such as lawyers, auditors, or financial advisers where needed for audits, disputes, or legal cases.

International Data Transfers

Your data may be stored or processed in countries outside the United Kingdom, for example where our hosting providers, game partners, or payment processors are located. In such cases we will take steps to protect your data, which may include:

• Using standard contractual clauses approved for data transfers
• Working with partners in countries with recognised data protection standards
• Applying extra technical and organisational security safeguards

By using our services, you understand that your data may be transferred and processed in other jurisdictions, subject to these safeguards.

Data Retention

We keep your personal data only as long as it is needed for the reasons set out in this Privacy Policy and to meet legal or regulatory duties. The length of time will depend on the type of data and the purpose of processing.

In general:

• Account and identification data is kept while your account is active and for a number of years after closure to satisfy legal and regulatory rules.
• Transaction and gaming data is kept for audit, tax, and dispute handling for periods set by law or regulation.
• KYC and AML data is kept for minimum periods required under AML laws and licensing rules.
• Marketing preferences and consent records are kept while you remain subscribed and for a period after you opt out to show when consent was given or withdrawn.

When data is no longer needed, we will delete it or anonymise it so that it can no longer be linked back to you.

Data Security

We take security seriously and apply reasonable measures to protect your data against unauthorised access, loss, or misuse. These measures may include:

• Encryption of data in transit and at rest where appropriate
• Access controls and authentication tools for staff and systems
• Regular monitoring of systems for threats and suspicious activity
• Staff training on data protection and security duties
• Backup procedures and recovery plans

While we work hard to keep your data safe, no online service can give a guarantee of complete security. You should also play your part by:

• Using a strong, unique password
• Keeping your login details secret
• Logging out when using shared devices
• Contacting support quickly if you suspect any unauthorised access

Your Rights Under Data Protection Law

Depending on your location and the laws that apply, you may have a number of rights over your personal data. These may include:

• Right of access: To ask if we hold your personal data and to receive a copy.
• Right to rectification: To ask us to correct inaccurate or incomplete information.
• Right to erasure: To ask us to delete personal data where there is no good reason for us to keep it, subject to legal limits.
• Right to restriction: To ask us to limit processing in certain situations, for example while we look at a concern about accuracy.
• Right to data portability: To receive certain data you have provided in a structured, commonly used format and to ask for it to be sent to another provider, where technically possible.
• Right to object: To object to processing based on legitimate interests, and to object at any time to direct marketing.
• Rights regarding consent: Where we rely on consent, you can withdraw it at any time. This will not affect processing done before you withdrew consent.

We may need to ask for proof of identity before acting on your request to protect your account and data. Some rights may be limited by legal or regulatory rules, gambling licence conditions, or by the need to keep data for AML and security reasons.

To exercise your rights, please contact us by email at [email protected] and clearly state your request and account details.

Marketing Communications

You can choose if you want to receive marketing from us.

• At registration, you can agree or refuse to receive promotional messages.
• You can change your marketing preferences in your account settings where available.
• You can opt out of email marketing at any time using the unsubscribe link in each email.
• Even if you opt out of marketing, we may still send service messages about your account, terms, payments, or important changes.

Responsible Gambling and Self-Exclusion Data

Where you take safer gambling actions, such as self-exclusion, reality checks, deposit limits, or time-outs, we will process and store this data to protect you and to meet regulatory duties.

• We may use this data to block access, stop marketing, and prevent account re-opening during a self-exclusion period.
• We may share self-exclusion details with relevant partners or systems if required by licence conditions.

Children and Underage Users

Our services are for adults aged 18 and over. We do not knowingly collect or keep data relating to persons under 18.

• If we learn that a minor has provided data or opened an account, we will take steps to close the account and delete or secure the data, subject to legal duties.
• We may keep certain records where required for legal or security reasons, for example to prevent future attempts to open an account while underage.

Third-Party Links and Services

Our website may contain links to external sites, offers from partners, or tools run by other companies. This Privacy Policy does not apply to those third-party sites or services.

• We encourage you to read the privacy policies of any third-party services you use.
• We are not responsible for how third parties collect, use, or protect your data.

Automated Decision-Making and Profiling

We may use automated tools and profiling for certain purposes, such as:

• Fraud detection and prevention
• AML and risk scoring under legal duties
• Responsible gambling analysis and interventions
• Personalised offers or bonus suggestions based on your activity

Where such tools have a significant effect on you, we will take steps to protect your rights, including:

• Allowing you to contact support for a review
• Giving you information on the reasons for the decision where allowed by law
• Giving you the chance to express your point of view in certain cases

Complaints and Supervisory Authorities

If you have concerns about how we handle your data, please contact us first at [email protected] so we can try to resolve the issue quickly and fairly.

You may also have the right to lodge a complaint with a data protection authority in your country of residence or where you believe an issue has occurred. We respect your right to raise concerns and will cooperate with regulators where required.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, in law, or in guidance from regulators. When we make changes, we will:

• Post the updated version on our website with a new "last updated" date
• Take reasonable steps to notify you of significant changes, for example by email or site notice

Your continued use of our services after an update means you accept the revised Privacy Policy.

How to Contact Us

If you would like to exercise your data rights, have a question about this Privacy Policy, or wish to raise a privacy concern, please contact us using the following details:

Email: [email protected]

Please include your name, registered email address, and a clear description of your request or concern.

Additional Information for Users

incaspin works within the wider online gaming environment, where casino brands such as 7abet Casino, live casino services, sportsbook markets, and associated review platforms like 7a-bet-casino.uk help players compare offers and features. While we aim to present accurate, current information on features, bonuses, and services, this Privacy Policy remains focused on how we collect and use your personal data as part of the incaspin experience.

For clarity, nothing in this Privacy Policy limits your rights under applicable law, nor our duties under gambling, AML, or consumer protection rules. If any part of this policy is found invalid under local law, the rest will continue to apply.

Last updated: [Please check the site footer or latest notice for the current update date]