Terms and Conditions
Contact Details
These Terms and Conditions govern your use of the 7abet online casino services operated on 7a-bet-casino.uk and related domains connected with 7ABet. If you have any questions about these Terms, your account, or any transaction, you may contact us using the details below:
- Brand name: 7abet operated by 7ABet
- Website: 7a-bet-casino.uk
- Registered owner: 3-102-942064 SRL
- Registered address: Provincia de Puntarenas 06, Canton 11, Garabito, Jaco, 61101, Costa Rica
- Licensing jurisdiction: Curaçao
- Licence number: 8048/JAZ (Online Gaming Licence)
- Support channels: Live Chat, Help Centre, VIP Chat
- Support availability: 24/7
- Support language: English
You may access live chat support directly through the website interface after logging in. For VIP queries, please use the VIP Chat section in your account once a VIP manager has been assigned to you.
1. Introduction
These Terms and Conditions (the “Terms”) form a legally binding agreement between you and 3-102-942064 SRL ("Company", "we", "us", "our") for the use of the 7abet online casino and sportsbook services provided under the 7ABet brand on 7a-bet-casino.uk (the “Site”). By registering an account, placing a bet, claiming a bonus, or using any part of the Site, you confirm that you have read, understood, and accepted these Terms.
These Terms apply together with our Privacy Policy, Anti-Money Laundering (AML) Policy, Cookies Policy, and Responsible Gambling Policy. By agreeing to these Terms, you also agree to those policies.
If you do not agree with any part of these Terms, you must not create an account or use the Site.
2. Eligibility and Player Requirements
2.1 Legal Age
You must be at least 18 years of age to register and play at 7abet on 7ABet. By opening an account and using the Site, you confirm that:
- You are 18 years of age or older; and
- You have reached the legal age for online gambling in your country or territory of residence, if that age is higher than 18.
We reserve the right to request proof of age and to suspend or close your account if we have any doubts about your age.
2.2 Jurisdiction and Local Laws
It is your sole responsibility to check and ensure that online gambling is legal in your country or region before registering or placing any bets. Access to the Site does not mean that our services are lawful in your jurisdiction.
We do not accept liability if you breach local, regional, state, or national laws by using the Site. We may restrict access from certain countries or territories for legal, regulatory, or commercial reasons. You must not use VPN, proxy, or similar tools to hide your location.
2.3 One Account Policy
- You may register and hold only one account with incaspin on 7ABet.
- You must not register accounts in the name of other persons.
- You must not sell, transfer, or allow third parties to use your account.
If we detect multiple accounts, we may close or merge them, cancel bonuses, void winnings, and return any remaining real money balance at our discretion, subject to legal and regulatory duties.
3. Account Registration and Verification (KYC)
3.1 Registration
To use incaspin services you must complete the online registration form and provide valid and accurate information, including:
- Full name
- Date of birth
- Residential address
- Country of residence
- Email address
- Mobile phone number (if requested)
- Preferred currency (where options are available)
You must keep your details accurate and up to date at all times. If your details change, you must update them in your account or contact support.
3.2 Know Your Customer (KYC) and AML Checks
We carry out identity, age, and security checks in line with our licence and AML duties. We may request documents from you at registration, before a withdrawal, or at any later stage, including but not limited to:
- Copy of a valid photo ID (passport, national ID card, or driving licence)
- Proof of address (utility bill, bank statement, or government letter dated within the last 3 months)
- Proof of payment method ownership (copy of card, e-wallet screenshot, or bank statement)
- Source of funds or source of wealth documents where required by AML rules
We may suspend your account and withhold withdrawals until the requested checks are completed. If you fail to provide information or documents, or provide false or misleading information, we may close your account, void any bonuses, and, in serious cases, void winnings, in line with legal duties.
3.3 Logins and Security
- You must keep your username, password, and other access details secret.
- You are responsible for all activity on your account, whether carried out by you or by a third party who gained access due to your act or omission.
- You must change your password regularly and contact support at once if you suspect that a third party knows your login details.
We will never ask you for your password in full. If anyone claiming to be part of our support team asks for your full password, do not share it and contact us through official Site channels at once.
4. Deposits, Withdrawals, and Payments
4.1 Available Currencies
incaspin on 7ABet supports the following main currencies:
- EUR
- CAD
- NOK
- BTC
- ETH
- USDT
- LTC
We may add or remove currencies without prior notice. Account currency is normally selected during registration and may be changed only at our discretion.
4.2 Deposits
Minimum standard deposit limits are:
- Fiat currencies: from €10 (or currency equivalent)
- Crypto: from €25 (or equivalent value at the time of the deposit)
Deposit methods include, but are not limited to:
- Visa
- Mastercard
- Bank Transfer
- Apple Pay
- Google Pay
- Revolut
- PaysafeCard
- MiFinity
- Skrill
- Neteller
- Jetonbank
- Flexepin
- CASHlib
- Rapid
- Interac (for Canadian players)
- Crypto payment options (BTC, ETH, USDT, LTC where supported)
Most deposits are processed instantly. Interac deposits may take 1–3 banking days. The exact limits and speeds may vary by method, country, provider, and time.
You must deposit only with payment methods registered in your own name. Use of third-party payment methods is prohibited. We may request proof of ownership and may refund deposits to the original payment method where required by AML and security rules.
4.3 Deposit Guide
To make a deposit, please follow these steps:
- Create or log in to your incaspin / 7ABet account.
- Open the Payments or Cashier section.
- Select your preferred deposit method.
- Enter the deposit amount, respecting minimum and maximum limits.
- Confirm the payment following the on-screen instructions.
- Wait for the funds to appear. Most methods are instant; Interac may take 1–3 banking days.
4.4 Withdrawals
Standard withdrawal limits are:
- Minimum withdrawal for fiat: €10 (or currency equivalent)
- Minimum withdrawal for crypto: €25 (or equivalent)
Withdrawal methods include, subject to availability:
- Visa
- Mastercard
- Bank Transfer
- Revolut
- MiFinity
- Skrill
- Neteller
- Jetonbank
- Rapid
- Interac (for Canadian players)
- Crypto payout options where supported
Most approved withdrawals are processed instantly on our side. However, the time it takes for funds to reach you may depend on your bank or payment provider and can vary from instant to 3 banking days.
4.5 Withdrawal Guide
To request a withdrawal, please follow these steps:
- Log in to your incaspin / 7ABet account.
- Open the Payments or Cashier section.
- Switch to the Withdraw tab.
- Select an available withdrawal method that you have used for deposits where possible.
- Enter the withdrawal amount, respecting the minimum and maximum limits.
- Submit your withdrawal request.
- Complete any KYC verification requested by our team.
- Wait for your payment to be processed and released. This may be instant or up to 1–3 banking days, depending on the method.
4.6 Payment Rules
- We may process withdrawals back to the same method used for deposits where possible.
- We may split withdrawals across several payments or methods due to payment provider limits.
- We may charge fees for withdrawals or currency exchange in certain cases, and such fees will be shown in the cashier or disclosed before you confirm the transaction.
- We reserve the right to withhold withdrawals until all wagering, KYC, and AML checks are complete.
5. Bonuses, Promotions, and Wagering
5.1 General Bonus Terms
- Bonuses and promotions are offered at our discretion and may be changed or withdrawn at any time.
- Unless stated otherwise, only one bonus is available per player, household, IP address, device, payment details, and email address.
- Only one bonus can be active on your account at any given time.
- Bonus stacking is not allowed unless we clearly state otherwise in a specific promotion.
- Real money is always used before bonus money, unless a specific offer states otherwise.
- If you request a withdrawal before meeting wagering requirements, any active bonus and associated winnings may be forfeited.
5.2 Casino Welcome Offer
Our main casino welcome offer may include:
- 300% bonus up to €200
- 50 free spins
- Minimum deposit: €10
- Wagering requirement on bonus funds: 40x
- Wagering requirement on free spin winnings: 35x
- Bonus validity: 30 days unless otherwise stated
- Maximum bet with bonus funds: €5 per spin or game round
Only slot games count for casino deposit bonus wagering, unless we state otherwise. Some games may be excluded or contribute a reduced percentage. Check the bonus description on the Site for precise details.
5.3 Sports Welcome Offer
A separate sports welcome offer may be available, typically including:
- 100% bonus up to €200 for sports betting
- Minimum deposit: €10
- Wagering requirement: 5x the bonus (and sometimes deposit plus bonus) on qualifying sports markets
- Bonus validity: 30 days
- Maximum bet with bonus funds: €5 per selection or market where applicable
Sports bonuses usually require bets to be placed at minimum odds as stated in the offer. Void, cashed-out, or cancelled bets do not count towards wagering.
5.4 Cashback, Rakeback, and Other Offers
incaspin on 7ABet may run a range of promotions, including but not limited to:
- Sports Cashback (for example, 7% up to €700)
- Casino Cashback (for example, 7% cashback plus 30% instant rakeback)
- Weekly Live Casino Cashback
- Cashback Slot Booster (for example, 20% cashback up to €500)
- Sunday Rush free spins offers
- Weekend Sports Boost with low wagering
- Provider tournaments (for example, Gamzix Spin Express or BGaming promotions)
Each promotion has specific rules, such as:
- Minimum and maximum bonus or cashback amounts
- Wagering requirements (for example, 1x or 5x)
- Eligible games or markets
- Time limits (for example, bonus valid for 7, 30, or 53 days)
- Maximum bet limits (for example, €5)
You must always read the individual promotion page before opting in or accepting a bonus.
5.5 No Deposit Bonuses and Free Spins
From time to time, we may credit your account with no deposit bonuses or free spins:
- No deposit bonuses and the winnings they produce may be limited to a maximum cash-out, such as €100.
- Free spins winnings usually carry wagering requirements, such as 35x, unless we clearly state otherwise.
- We may require a successful deposit and full KYC before you can withdraw any winnings generated from no deposit offers.
5.6 Bonus Abuse
The following are examples of bonus abuse, which may result in bonus cancellation, closure of your account, and forfeiture of winnings:
- Creating multiple accounts to claim repeated bonuses.
- Using a VPN, proxy, or false information to claim offers not meant for your country or region.
- Placing large bets with bonus funds followed by drastically reduced bets to clear wagering.
- Exploiting obvious errors in odds, payout, or bonus configuration.
- Using betting patterns that indicate collusion, risk-free play, or bonus hunting.
6. Games, Sports Betting, and Fair Play
6.1 Casino Games
incaspin on 7ABet offers a wide range of games, including:
- Slots
- Megaways slots
- Hold & Win games
- Table games (Blackjack, Roulette, Baccarat, etc.)
- Live casino (live roulette, live blackjack, game shows, and more)
- Crash games and instant win titles
Games are provided by reputable software studios such as Novomatic, Hacksaw, Relax Studios, Spribe, Amatic, BGaming, Yggdrasil, Playson, Spinomenal, and others. Game results are produced using random number generators (RNG) or live dealer streams, in line with licence rules and fairness checks.
6.2 Sports and Live Betting
Our sportsbook covers a broad range of sports and events, including:
- Football
- Basketball
- Tennis
- Ice hockey
- Esports
By placing a sports bet, you confirm that you understand the rules for the chosen sport, market, and bet type. We may void bets in case of clear errors, rule breaches, or match fixing. For live betting, odds and markets may change or be suspended at any time.
6.3 Game and Market Rules
- If a game or bet malfunctions, the round or bet is void and the stake may be returned. Malfunction voids all play and any winnings that would have arisen from the malfunction.
- If a sports event is cancelled, postponed, or abandoned, bets may be settled according to the sports rules posted on the Site.
- We reserve the right to refuse or limit bets for any reason, including risk and compliance checks.
7. Responsible Gambling
incaspin and 7ABet support safe play. Gambling should be treated as a form of entertainment, not as a way to earn income.
7.1 Player Tools
We provide several tools to help you stay in control, including:
- Deposit limits (daily, weekly, or monthly)
- Loss and wagering limits
- Session limits and time reminders
- Cooling-off periods
- Self-exclusion options
You can set or adjust these tools from your account or by contacting our support team. Changes may take effect immediately or after a cooling period, depending on the type of limit and local practice.
7.2 Self-Exclusion
If you feel that you are losing control over your gambling, we strongly encourage you to request self-exclusion. During self-exclusion:
- Your account will be locked for the chosen period.
- You will not be able to deposit, place bets, or claim bonuses.
- We will do our best to block marketing communications where possible.
If you are self-excluded, you must not try to open new accounts. If we find such accounts, they will be closed and any winnings may be voided.
7.3 External Support
If gambling is causing stress, money issues, or tension in your life, please seek help from independent organisations in your region that support problem gamblers. Details of such organisations may be provided in our Responsible Gambling section.
8. Technical Use of the Site
8.1 Access and Availability
We aim to keep incaspin on 7ABet available at all times, but we cannot promise continuous, uninterrupted access. The Site may be temporarily unavailable due to planned maintenance, unexpected technical issues, or circumstances beyond our control.
8.2 Mobile and Devices
You can access the Site through:
- Desktop browsers
- Mobile web (no download required)
We do not currently offer Android or iOS native apps. You are responsible for the internet connection, data charges, and device used to access the Site.
8.3 Prohibited Technical Behaviour
You must not:
- Use bots, scripts, or automated tools to play or place bets.
- Reverse engineer, tamper with, or modify the Site or game software.
- Attack the Site through denial-of-service, hacking, or similar actions.
- Use VPN, proxies, or any tool to hide your real location to breach territorial rules.
Any such action may lead to closure of your account, cancellation of winnings, and legal steps where appropriate.
9. Security and Data Protection
We use SSL encryption and other security steps to protect your data and transactions. Account monitoring tools are also in place to help detect suspicious activity, fraud, and AML risks.
We collect and process your personal data in line with our Privacy Policy and applicable data protection rules. By using the Site, you agree that we may process your data for:
- Account set-up and management
- Payment processing
- KYC and AML checks
- Risk and fraud prevention
- Marketing communications where you consent or where allowed by law
You may manage your marketing preferences through your account settings or by contacting support.
10. VIP Club
incaspin players on 7ABet may receive an invitation to join our VIP Club. VIP status is a discretionary benefit and is not guaranteed.
10.1 VIP Benefits
VIPs may enjoy:
- Faster withdrawals
- Exclusive VIP rewards and bonuses
- Higher payout limits
- Loyalty gifts and surprises
- Entry to VIP events and campaigns
- Instant customer support
- Bonus boosters
- Dedicated VIP chat
10.2 Joining the VIP Club
In general, VIP invitations may depend on:
- Accepting email marketing or communications
- High and consistent gaming activity
- Good account standing and completed KYC
- Positive payment history and behaviour
We may change VIP rules, benefits, and entry criteria at any time.
11. Suspension, Closure, and Dormant Accounts
11.1 Account Suspension and Closure by Us
We may suspend or close your account in the following cases, among others:
- Suspicion of fraud, money laundering, or terrorist financing.
- Use of multiple accounts or third-party payment methods.
- Chargebacks or payment disputes.
- Bonus abuse or breach of bonus rules.
- Rude or abusive behaviour towards staff or other players.
- Breach of any part of these Terms or of legal rules that apply to us.
Depending on the circumstances, we may return your real money balance, withhold funds, or void winnings to comply with legal and licence duties.
11.2 Account Closure by You
You may close your account at any time by contacting support through Live Chat or Help Centre. Before closing the account, you should withdraw any remaining balance that can be legally paid to you.
11.3 Dormant and Inactive Accounts
If you do not log in to your account for a long period, we may treat it as dormant and apply rules set out in the account section of the Site, which may include:
- Notification emails before an account is marked dormant, where possible.
- Eventual closure of the account after extended inactivity.
Any treatment of balances on dormant accounts will follow applicable law.
12. Intellectual Property
All content on the Site, including the incaspin and 7ABet names, logos, designs, graphics, text, layout, and software, is protected by intellectual property rights. You may use the Site for personal entertainment purposes only.
You must not copy, modify, share, publish, or use our content for commercial purposes without our prior written consent.
13. Complaints and Disputes
13.1 Complaints Process
If you have a complaint about our services, please contact our support team through Live Chat or Help Centre, giving full details of the issue, including relevant dates, transaction IDs, and screenshots where helpful.
We aim to:
- Acknowledge your complaint within a reasonable time.
- Review your case in line with these Terms and our internal policies.
- Provide a clear response and, where needed, an explanation of our decision.
13.2 Dispute Resolution
If you are not satisfied with our final answer, you may pursue external dispute resolution options as may be described in the Site’s help or legal sections, subject to licensing rules. Our decision on game outcomes that are based on game logs and system records will be final, subject to regulatory oversight.
14. Limitation of Liability
Subject to statutory rights that cannot be excluded or limited, you agree that:
- You use the Site at your own risk.
- We are not liable for any loss arising from your use of third-party services, such as internet providers, payment processors, or device manufacturers.
- We are not liable for losses caused by technical failures, interruptions, delays, viruses, or data corruption, except where such losses arise directly from our failure to observe legal duties we owe you.
- We are not responsible for your decisions to deposit, bet, or play games, and we do not give financial advice.
In any event, our total liability to you for any single event or related events will not exceed the total amount of your deposits on the account that gave rise to the claim, during the six (6) months prior to the date of the claim, except where laws require a higher limit.
15. Changes to These Terms
We may update these Terms from time to time to reflect changes in law, licence rules, or our services. When we make significant changes, we will:
- Publish the updated Terms on the Site; and
- Where required, notify you through email or on-site messages.
Continued use of the Site after changes take effect will mean that you accept the updated Terms. If you do not agree with the amended Terms, you should stop using the Site and close your account.
16. Governing Law and Jurisdiction
These Terms, and any dispute or claim arising out of or in connection with them or your use of the Site, shall be governed by the laws of the jurisdiction in which our operating licence is held, without regard to conflicts of law rules, unless mandatory consumer protection rules require the application of other law.
Subject to any alternative dispute resolution process under licence rules, the courts of that jurisdiction shall have non-exclusive authority over any dispute related to these Terms.
17. Final Provisions
- If any part of these Terms is held invalid or unenforceable, the remaining sections will remain in full force.
- These Terms are available in English. If we provide translations and there is any conflict between the English version and a translation, the English version will prevail.
- These Terms form the full agreement between you and us regarding your use of the Site, and replace any prior written or verbal agreements on the same subject.
18. Contact and Support
If you have questions about these Terms, your account, payments, or any part of incaspin on 7ABet, please contact us:
- Live Chat: Available 24/7 on the Site once you log in.
- Help Centre: Accessible from the Site menu for FAQs and guides.
- VIP Chat: Accessible for eligible VIP players through the VIP area.
We encourage you to keep a copy of these Terms and to check this page regularly for updates.